+1 (901) 698-6140 info@lsightconsulting.com

Our Mission

Transforming Hospitality, Elevating Experiences

We partner with leading travel and hospitality companies to improve operations, enhance guest satisfaction, boost performance, and drive sustainable growth.

ABOUT LSIGHT HOSPITALITY CONSULTING

Many consulting firms offer services to the travel and hospitality sector but lack deep knowledge of sector industries, resulting in generic and impractical applications when faced with real-world challenges. LSight Hospitality Consulting is different. We provide clients with real solutions to the hospitality industry’s specific challenges.

Leveraging extensive industry experience, LSight Hospitality Consulting drives inventive and sustainable change. We deliver strategic business transformations that help clients modernize and integrate their core operating platforms, implement cutting-edge technology solutions, and optimize their operating practices.

Through partnerships with global hotel chains and other industry-related businesses, LSight Hospitality Consulting helps clients elevate guest experiences, enhance operational performance, and achieve sustainable growth.

Meet Our Principal,
Leonard Burke

Leonard Burke boasts over 30 years of experience in the travel and hospitality industry, both as an independent consultant and in senior roles at some of the industry’s largest global hotel companies. With a background in hotel operations, revenue management, and technology, he drives innovative and sustainable change for companies worldwide. Over the past decade, he has focused on consulting for business transformation initiatives, collaborating with major hospitality chains and industry technology leaders.

LEARN MORE

Prior to founding LSight Hospitality Consulting, Leonard held senior positions at IHG (InterContinental Hotels Group) and Hilton Hotel Corporation, where he established a proven track record in developing product strategy and implementing technological transformations. At IHG, he developed strategies to modernize and integrate core hotel operations technology, including consolidating property management solutions and transitioning 5,000 hotels in over 100 countries to a new reservations system. At Hilton and Promus Hotel Corporation, he launched one of the industry’s first automated revenue management solutions, introduced the industry’s first brand-wide “evergreen” hardware refreshment program, and deployed a common property management platform across the business. Leonard’s extensive international experience includes traveling to work directly with in-country leadership and hotel owners in over 25 countries, as well as living abroad for nearly three years, providing him with a unique global perspective.

Leonard Burke

Areas Where We Can Help

Unlock Your Potential with Our Experience and Expertise

Business
Transformation

Achieve your strategic transformation goals with our help with activities such as improving business architecture design, developing comprehensive transformation roadmaps, and ensuring successful implementation of change through meticulous planning, governance, and management.

Technology
Modernization

We can help you with major technology initiatives designed to optimize business performance through activities such as consolidating or upgrading your property management system(s), transitioning to more modern platforms, implementing better or automated revenue management solutions.

Operational
Performance

Through improvements in business processes and organizational design and function, we can help you streamline operations and improve staff efficiency.

Revenue Management and Optimization

Let us help you boost profitability and competitiveness by maximizing effectiveness of your revenue management strategies and practices.

Guest
Experience

Enhance your guest experience with our help on digital and other initiatives and mechanisms that focus on improving service delivery.

International Market
Expansion

We can help you plan for global expansion and advise on cultural adaptation and localization to successfully enter international markets.

Technology Trends and
Innovation

We provide insights into emerging technologies and trends and can conduct workshops to help you leverage innovation to deliver greater value.

Training
Programs

We can help you design and deliver training to upskill staff, enhance service delivery, or achieve lasting change from major transformation initiatives.

Let’s Work Together

We Work With Companies and Clients of All Sizes & Types

Large Multi-national Chains

Globally recognized brands with extensive portfolios franchising or operating numerous properties across various regions and countries

Owners & Management Companies

Own or manage multiple properties, often under different brands, focusing on maximizing the value and performance of their assets

Boutique & Independent Properties

Smaller or distinct, possibly independently owned, properties that focus on unique and highly personalized experiences

Industry Suppliers & Partners

Groups that provide products, services, and solutions to the hospitality industry, including technology providers, service vendors, education and training providers, business consultants, tour operators, industry organizations, and others

Investors & Real Estate Developers

Businesses that invest in or develop hospitality real estate projects, including hotels and resorts

Get in Touch with Us

Contact

+1 (901) 698-6140

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